Customer experience first

Defining groundbreaking digital strategies and shaping an implementation roadmap to meet the emerging challenges of your business.

Creating new business opportunities and validating digital business models.

Succeeding with creativity, speed and agile methodology.


First Date

Nice to meet you! Having a first date is always exciting. But even more important: we will learn a lot from each other and gain some valuable insights. And who knows - maybe it will be the starting point for something GREAT.

DATE

  • First date, first impression, first insights
  • We will also run a quick assessment during our date
  • And it is definitely free of charge

No need to wait any longer. Drop us a mail or give us a call and we will fix our date! :)


Digital Services & Transformation

Here are some details of our service portfolio to create a sustainable customer experience.

create

  • Develop new business models and transform traditional services
  • Create product innovations using agile and lean methodologies
  • Gain instant customer feedback and insights with design sprint, rapid prototyping and live testing
  • Identify and connect with promising cooperations to speed up innovation

evaluate

  • Assess, rate, and prioritize digital initiatives
  • Elaborate improvement measures
  • Develop a customized KPI system for digital services
  • Provide market observation and foresight

monetize

  • Develop pricing models and strategies as well as real life market validation
  • Derive best suitable billing and payment strategies
  • Implement alternative sales channels to broaden digital footprint
  • Create digital lock-in effects to increase customer retention
  • Identify scaling factors

organize

  • Derive and refine the corporate digital strategy and enhance the companies’ digital maturity
  • Identify the ideal organizational structure for your interdisciplinary teams
  • Set up an innovation lab or a digital unit inside or outside the companies’ core
  • Implement lean startup methods

operate

  • Translate a strategic product roadmap into prioritized digital product initiatives
  • Develop and manage digital programs
  • Introduce and optimize agile product development processes
  • Digital process automation

By the way. Not every company needs a CDO, but every company should analyze potential opportunities and threads to their current business model. We are happy to set up and/or support your digital advisory board providing valuable insights and guidance to the members of your executive team.

You have a project in mind? We would love to discuss how d2twelve could help you.